Your privacy matters to us. This policy explains what personal information MCEE Food Products Trading collects through this website and when you deal with us, how we use it, and the choices and rights you have.
Who we are
MCEE Food Products Trading (“MCEE”, “we”, “us”) is the personal information controller for the information described in this policy. We are located at Sto. Domingo 1st, Capas, Tarlac 2315. We respect your privacy and handle your personal information in line with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.
Information we collect
Information you give us. When you contact us or request a quote, we may collect:
- your name, phone number and email address;
- the product you are interested in and whether your order is retail or bulk;
- your message, and, when you place an order, delivery details and business information needed to fulfil it.
Information collected automatically. Like most websites, our web host and website software may record technical information such as your IP address, browser type, device, the pages you visit and the time of your visit. See our Cookie Policy for details about cookies.
How we use your information
- to reply to your inquiries and prepare quotes;
- to confirm, prepare, deliver and follow up on orders;
- to provide customer service and keep records of our transactions;
- to keep the website secure and understand how it is used so we can improve it;
- to send updates or promotions, only where you have asked for them or agreed to receive them;
- to comply with legal, tax and regulatory obligations.
Why we may process your information
We process personal information only where we have a lawful basis: your consent, the need to take steps at your request or to carry out a contract, our legitimate business interests (which do not override your rights), or a legal obligation.
Who we share it with
We do not sell your personal information. We may share it with:
- service providers that help us run the website and our business, such as web hosting, email and communication providers;
- delivery and logistics partners, only as needed to deliver your order;
- government agencies, regulators or courts when the law requires it.
We ask our service providers to protect your information and use it only for the purposes we give them.
How long we keep it
We keep personal information only as long as needed for the purposes described above, including meeting legal, accounting and record-keeping requirements. When it is no longer needed, we delete it or make it anonymous.
How we protect it
We use reasonable organizational, physical and technical measures to protect your information against loss, misuse and unauthorized access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Your rights
Under the Data Privacy Act, you have the right to:
- be informed about how your personal information is processed;
- access the personal information we hold about you;
- object to processing, including for direct marketing;
- correct inaccurate or outdated information;
- request the erasure or blocking of your information in certain circumstances;
- receive your information in a portable format where applicable;
- claim compensation for damages caused by inaccurate, incomplete or unlawfully obtained information;
- lodge a complaint with the National Privacy Commission (privacy.gov.ph).
To use any of these rights, contact us using the details below.
Cookies
We explain how this website uses cookies, and how you can control them, in our Cookie Policy.
Children
This website is intended for businesses and adult customers. We do not knowingly collect personal information from children. If you believe a child has given us personal information, please contact us so we can delete it.
Third-party websites
This website may link to other sites, such as Facebook and Google Maps. Their privacy practices are their own, and we encourage you to read their policies.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows the latest version.
Contact us
For questions about this policy or to exercise your rights, email mcee.foodstrading@gmail.com, or call 0966-887-3026. Our address is Sto. Domingo 1st, Capas, Tarlac 2315.